Shipping and Return Policy
We use USPS to keep shipping costs down. Orders received before 11:30 AM are usually shipped the same day. Orders received after noon are shipped the next day.
Returns and Exchanges
We accept returns and or exchanges within 60 days of purchase. The best way to ship is via the USPS with confirmation delivery. A signature is NOT required. It will cost a little over $2.00.
Upon receipt we will credit you back the price of your goods or exchange models. No RMA number is required.
P.O. Box 14505
Tallahassee, FL 32317
Many times it is a simple matter of adjustment or a model exchange to make the strap work.
Give Al a call on his cell phone 850-933-9963 to discuss it before making a snap judgement. Email will also work.
UPstrap is located in Tallahassee FL and is on Eastern Standard time with office hours usually between 10AM - 7 PM.
Below are direct numbers including our cell phones!. If there is no answer please leave a message
TAILOR 850-933-4371 VOICE AND TEXT ~ FOR ORDERS QUESTIONS, EXCHANGES & RETURNS