Customer Service Contact Information

Many camera and lens weights are posted at
When deciding which camera strap is best for your camera and lens, knowing the weight of your camera gear is the starting point. Pick the camera body and your favorite lens and add them together. If you have a wide range of lenses including large telephotos you will want to lean toward the larger pad and the heavy duty quick release. If the lens has it's own strap attachments you may want to consider a second set of attachment ends so you can move the strap between the camera and the telephoto lens.


We are a family business so we answer our phones while on the go.


If you need immediate assistance or advice call the number listed above.

If you want personal advice about what camera strap is best for you please know the weight of your camera and the heaviest lens before you call

UPstrap is located in Tallahassee, FL and is on Eastern Standard time with office hours usually between 10AM - 7 PM.
If there is no answer please leave a message, or you may email us as well at Emailing may provide a quicker response time.

Leave a Voice Mail and we will return your call.

UPstrap Inc
P.O. Box 14505
Tallahassee, FL 32317

About Us

UPstrap® is a small USA family business that has been building non-slip camera shoulder straps since 2003. Our products are 99.99% USA parts and labor. We aim to provide the best most reliable and flexible camera straps and bag strap straps available. We try and treat our customers as we would like to be treated. UPstrap® offers email or phone contact to ourUPstrap® customer service representitives. For telephone support contact: Tailor or Blair, Customer Service 800-420-0087. For help via email:

UPstrap®is a registered trademark. UPstrap® only sells direct.